0xbet's Privacy Policy

0xbet collects certain types of information to provide you with the best service. This information is broadly divided into two categories — information you provide directly, and information collected automatically.

1.1 Personal Identification Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Valid email address
• Mobile phone number
• National ID card or passport details (where identity verification is required)
• Address (where required)

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account details (for processing transactions)
• Bank account details (for bank transfers)
• Transaction history and amounts

1.3 User Behavioral Information

• Gaming history and preferences on the platform
• Bet types and amounts
• Login times and usage patterns
• Which sections of the platform are used most

1.4 Technical Information

• IP address
• Device type and operating system
• Browser type and version
• Cookie and session data

0xbet collects your information through various methods. We maintain the highest level of security across every method.

• Registration form: When you create an account on 0xbet, you voluntarily provide certain information.
• Transaction process: Financial information is automatically recorded when you make a deposit or withdrawal.
• Customer support: Information provided when you contact us via live chat or email is stored.
• Automatic collection: Technical information is collected through cookies and similar technologies while you browse the platform.
• Identity verification: Additional information may be required during the identity verification process for security or legal purposes.

Collected information is used only for the following legitimate purposes. 0xbet never uses your information for unauthorised purposes.

3.1 Account Management

Information is used to create, verify, and manage your account. This includes confirming your identity and ensuring secure access.

3.2 Processing Financial Transactions

Financial information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers.

3.3 Improving Customer Service

User behavioral data is analysed to personalise your experience and improve the quality of our 24/7 customer support.

3.4 Security and Fraud Prevention

Information is used to protect accounts, detect fraud, and maintain the overall security of the platform.

3.5 Meeting Legal Obligations

Information is used to maintain records in accordance with applicable laws and regulations, and to respond to lawful requests from authorities.

3.6 Communication

Information is used to deliver important account updates, security notices, and relevant service information to you.

0xbet uses industry-standard technologies to protect your information. Our security measures are continuously updated to keep your data safe from unauthorised access or harm.

However, it is not possible to guarantee that any transmission of information over the internet is completely secure. We are committed to ensuring the highest level of protection, but your own role in keeping your account secure is also important — use a strong password and never share your login credentials with any third party.

0xbet does not sell, rent, or share your personal information with third parties for commercial purposes. However, limited information may be shared in certain specific circumstances.

5.1 Payment Processing Partners

Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete financial transactions. These third parties operate under strict confidentiality obligations.

5.2 Technology Service Providers

Operational information may be shared with technology service providers for the purpose of running the platform. They are also bound by confidentiality agreements.

5.3 Legal Obligations

It may be necessary to disclose information in accordance with court orders, lawful requests from law enforcement agencies, or the requirements of applicable law. In such cases, we are obligated to comply with the law.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. However, users will be notified in advance in such cases, and the new controller will be bound to follow the terms of this privacy policy.

The 0xbet website uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.

6.1 Essential Cookies

These cookies are essential for the core functionality of the platform. They are required to maintain login sessions, carry out security checks, and support core technical operations. These cookies cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your preferences (such as language and display settings). They ensure a consistent experience on each of your visits.

6.3 Analytics Cookies

These cookies are used to collect anonymous analytics data for evaluating and improving the platform's performance. This data is analysed in aggregate and is not used to identify individuals.

You can control cookies by changing your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

0xbet respects the following information-related rights of its users and helps them exercise those rights.

To exercise these rights, please contact our support team. 0xbet will respond to these requests within a reasonable time. If there are specific legal grounds for refusing any request, this will be clearly communicated.

0xbet's services are for persons aged 21 and above only. We do not intentionally collect any information from minors.

Age verification is in place during the registration process. If a minor's information enters our system for any reason, it will be deleted immediately upon coming to our attention and the associated account will be closed.

We request parents and legal guardians to stay aware of their children's internet use, and to contact us immediately if they believe their child may have accessed this platform.

0xbet retains your information only for as long as it is necessary or legally required.

• Active accounts: Relevant information is retained for the entire duration the account remains active.
• Closed accounts: Even after an account is closed, certain information must be retained for a specified period in accordance with legal obligations.
• Financial records: Transaction records are retained for the long term to meet legal requirements.
• Security logs: Technical logs are retained for a specified period for cybersecurity purposes.

Once the retention period ends, information is securely deleted or anonymised in such a way that personal identity is no longer identifiable.

0xbet reserves the right to update this privacy policy from time to time. This policy may change due to service improvements, technical changes, legal updates, or business requirements.

In the case of significant changes, we will notify users in the following ways:

• Through a notice on the platform
• By sending a notice to the registered email
• By changing the "Last Updated" date at the top of the page

If you continue to use the service after the changes, you will be considered to have consented to the new privacy policy. We therefore recommend reviewing this page regularly.

If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please contact us. The 0xbet support team is available 24 hours a day, 7 days a week, ready to assist in both Bengali and English.

We take your privacy seriously and aim to respond to any request as quickly as possible. Thank you sincerely for placing your trust in 0xbet.