0xbet Frequently Asked Questions

Every week, a fixed portion of your total wagers is returned directly to your account — that is the cashback. The higher your VIP level, the higher the cashback rate. This amount is usually added automatically at the end of the week, and you can use it the following week. There is no separate claim process to receive cashback.

0xbet has five VIP levels in total. Bronze offers up to 0.3% weekly cashback. Silver offers 0.6%, Gold offers 0.9%, Platinum offers 1.2%, and the highest level, Diamond, offers up to 1.5% weekly cashback. Moving up to a higher level also gives you access to priority support and exclusive offers.

The time it takes to reach the next level depends on how active you are. The more regularly you play, the faster you move up. Starting from Bronze, you can progress step by step through Silver, Gold, Platinum, and Diamond. You can easily track your progress at each level on your account dashboard.

Diamond is 0xbet's highest VIP level. In addition to up to 1.5% cashback every week, this level comes with a personal account manager, faster withdrawal processing, and invitations to special tournaments and promotions. The support team gives Diamond players the highest priority.

If there is no activity for an extended period, a VIP level may be reassessed. However, staying regularly active generally makes it easy to maintain your earned level. For detailed terms, check 0xbet's terms and conditions page or contact the support team.

The welcome bonus is activated automatically as soon as you open an account and make your first deposit. A minimum deposit of ৳200 gives you a 100% bonus — up to ৳5,000. For example, if you deposit ৳1,000, an additional ৳1,000 bonus is added, so you start playing with ৳2,000 in total. No separate code is needed.

The wagering requirement is the total amount you need to wager before you can withdraw winnings from a bonus. At 0xbet, this is 25 times the bonus amount — calculated on the bonus only, not on the deposited amount. Example: if you receive a ৳1,000 bonus, you need to place ৳1,000 × 25 = ৳25,000 in wagers. After that, you can withdraw your bonus winnings.

Slot games generally contribute the most toward completing the wagering requirement. Live casino, table games, and sports betting may contribute at different rates. To find out the exact figures and how much each game counts, check 0xbet's terms and conditions or contact the support team.

Yes, if a bonus is active, you can cancel it if you wish. However, cancelling the bonus means any winnings earned from it will be forfeited. If there are conditions that apply to your original deposited amount, those will also be taken into account. It is a good idea to speak with the support team before cancelling a bonus.

No, the welcome bonus is available only once per player — only at the time of the first deposit. If the same person tries to claim the bonus by opening multiple accounts, all of those accounts may be closed. 0xbet verifies the identity of every user to ensure fair play.

Log in to your 0xbet account, then go to the "Deposit" option and select bKash. Make the payment from your bKash app to the number shown, then add the transaction ID. The minimum deposit amount is ৳200. Your balance usually updates within a few minutes.

Yes, Nagad is one of the supported payment methods at 0xbet. On the deposit page, select Nagad and follow the same process to make your payment. With Nagad, bKash, Rocket, Upay, and bank transfer — you can deposit a minimum of ৳200 using any of these five methods.

The minimum deposit amount is ৳200 for all methods. This is the same for bKash, Nagad, Rocket, Upay, and bank transfer. Depositing a higher amount gives you greater bonus benefits.

0xbet itself does not charge any deposit fee. However, your mobile banking operator (such as bKash or Nagad) may deduct their own transaction charge. You can find out about those charges on your payment provider's website or helpline.

Deposits usually reflect within a few minutes. Occasionally, there may be a short delay due to network issues. If more than 15 minutes have passed, collect the transaction ID from bKash or Nagad and report it to 0xbet's live chat or email support — you will get a quick resolution.

In a progressive jackpot game, a small portion of every wager by every player is added to a central pool. The more people play, the larger the prize grows. When a player hits the special combination, they win the entire pool at once — after which the pool resets and starts from zero again.

Free spins generally come in two ways — as part of a bonus offer, or through scatter symbols within the game itself. In many slot games, landing a specific number of scatters at the same time triggers a free spins round. Winnings from these in-game free spins usually carry no additional wagering conditions.

RTP, or "Return to Player", is a theoretical rate that gives an estimate of how much returns on average per ৳100 wagered over the long term. It is an average across millions of spins — not a guarantee of winning in any single session. Results in the short term are entirely random.

Volatility tells you how often wins occur and how large they tend to be. High volatility means big wins come less frequently, but when they do, the amount is much larger. Low volatility means smaller wins come more often. You should choose volatility based on your budget and preference.

On a limited budget, choosing a low-volatility slot is the smart move — these keep your balance going for longer. Look for games with a low minimum bet amount. Try out different games using your bonus balance first to see which ones you enjoy — then invest real money.